Information Collection
The personal information we collect includes but is not limited to:
Registration information: When you create an account on our platform, you need to provide information such as username, password, email address, etc.
Order information: including your order content, payment information, shipping address, etc.
Payment information: We may collect your payment method information, but the payment information will be processed through a trusted payment platform to ensure the security of your payment data.
Browsing data: We automatically collect information about your visit to our website, such as your IP address, browser type, access time, visited pages, etc.
Information use
We use your personal information mainly for the following purposes:
Order processing: Complete your order, including payment processing, order delivery, invoice generation, etc.
Customer service: Provide the support you need during the shopping process, such as returns, exchanges, refunds, etc.
Marketing and promotion: Recommend products and services to you based on your purchase history and preferences, or send you promotional information (you can choose to unsubscribe at any time).
Website optimization: Improve our services, products and user experience.
Information sharing
We promise not to sell your personal information to any third party. However, we may share information with the following parties:
Third-party service providers: such as payment processing, logistics distribution, customer support, etc. We will only share your information when it is necessary to perform a contract or provide services.
Legal requirements: We may disclose your information when required by law, such as complying with legal procedures, protecting the rights of the company and users, etc.
Information security
We take a series of security measures to protect your personal information from unauthorized access, use or disclosure. These security measures include but are not limited to data encryption, access control, physical security, etc. However, Internet transmission and storage methods cannot completely guarantee security, so we cannot guarantee the absolute security of information.
User rights
You have the right to access, modify or delete your personal information held by us. If you want to update or delete your account information, you can do so by contacting our customer service.
Use of cookies
Our website uses cookies to improve your experience. Cookies are small files stored on your device that record your preferences, login information and browsing history. You can choose to disable cookies, but this may affect your use of certain features.
Links to third-party websites
Our website may contain links to other websites whose privacy policies are different from ours. We are not responsible for the privacy practices of these external websites and recommend that you review their privacy policies when you visit these websites.
Privacy Protection for Minors
We do not actively collect personal information from minors under the age of 13. If we find that we have collected information from minors, we will delete that information as soon as possible.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated Privacy Policy will take effect from the date of posting. It is recommended that you review this policy regularly to understand how we protect your information.
Contact us
Email:support@nuvilo.top