1. Are your sizes standard?
Yes, all our products use international standard sizes (such as S, M, L, XL, etc.), and each product page is equipped with a detailed size guide. It is recommended that you refer to the size chart before purchasing to choose the size that best suits you. If you have any questions, please contact customer service for advice.
2. What is the fabric of the product? Is it suitable for all seasons?
Our uses high-quality fabrics such as cotton, knitted, blended, etc., focusing on softness, breathability and comfort.
- Set Top and Shirt are usually suitable for spring and autumn or matching wear.
- Dresses are suitable for daily travel or special occasions, with a variety of styles to suit different seasons.
- Sweaters are mainly warm and soft, suitable for autumn and winter.
3. Is there a difference in color between the picture and the actual product?
We try our best to ensure that the product picture is consistent with the actual color, but there may be slight color difference due to different display devices. If you are very sensitive to color, please confirm with customer service before placing an order.
4. Can the clothes be machine washed?
Most products can be machine washed on a gentle cycle, but to extend their life, we recommend hand washing or using a laundry bag to machine wash at low temperatures. For detailed care instructions, please refer to the product label or page information.
5. What occasions are Our’s clothes suitable for?
Our designs focus on practicality and fashion for daily wear, suitable for daily commuting, dating, leisure travel, holiday gatherings and many other occasions.
6. Will your products be restocked?
Hot-selling items may be restocked, but some limited items are sold out. It is recommended to pay attention to our official website updates or subscribe to emails to get new product launches and restock notifications.
7. Does support custom sizes?
Currently, we do not provide personalized customization services, but we are constantly expanding the size range to meet the needs of more customers.
8. Is the product quality guaranteed?
Every product undergoes strict quality inspection before leaving the warehouse. If the product you received has quality problems, please contact customer service within 7 days after receipt, and we will provide you with return and exchange services.
Contact us
Email:support@nuvilo.top